This Privacy Policy outlines how Murmulini CoolCare LLC (“we,” “the company”) collects, uses, and protects personal information provided by users of our website and clients. We respect your right to privacy and are committed to protecting your information in accordance with Florida state law and industry standards.
1. Data Collection
We collect the following information when you complete the “Request a Visit” form on our website:
- Full Name
- Phone Number
- Email Address
- Service Address
- Appliance Brand and Model
This information is provided voluntarily to arrange a technician visit and ensure high-quality appliance repair service.
2. Data Usage
We use the collected data solely to provide appliance repair services, including arranging a technician visit and clarifying repair details. Your information is not shared with third parties and is not used for other purposes.
3. Data Storage and Protection
We take all necessary technical and organizational measures to protect your data from unauthorized access, alteration, or deletion. All data you provide is stored on secure servers and is only accessible to company employees for service-related purposes.
We retain your data only as long as necessary to provide the service and in accordance with legal obligations. Afterward, data will be deleted or anonymized.
4. Data Breach Notifications
In the event of unauthorized access or a data breach that may affect your personal information, we are committed to notifying you within 30 days from the time of discovery. We take all reasonable steps to minimize such risks, and in case of an incident, we will inform you promptly and take steps to protect your information.
5. Limitation of Liability
We are not liable for any damages incurred by users, including (but not limited to) lost profits, data loss, or damages resulting from technical malfunctions or actions of third parties beyond our control. Users are responsible for their actions on the website, including providing accurate information.
6. Accuracy of Provided Information
Users are responsible for the accuracy and completeness of the information they provide. In cases where incorrect data results in errors or delays in service, the company bears no responsibility for any consequences.
7. Limitation of Liability in Data Transmission
We take reasonable measures to protect data during transmission. However, we are not liable for data breaches or unauthorized access that occur due to user negligence, such as the use of unsecured networks or unauthorized third-party access.
8. Intellectual Property Rights
All content on this website, including text, images, and logos, is the property of Murmulini CoolCare LLC and is protected by copyright law. Any unauthorized use of these materials without our written consent is prohibited.
9. Force Majeure
We are not liable for any failure to fulfill our obligations due to unforeseen circumstances beyond our control, such as natural disasters, power outages, pandemics, network failures, or other events outside of the company’s reasonable control.
10. Use of Anonymized Data
We may use aggregated and anonymized information for service analysis and quality improvement. This data does not contain any personally identifiable information and is used solely for internal purposes to enhance our processes and deliver better service.
11. Cookies
Our website may use cookies to improve user experience and analyze website traffic. Cookies help us understand how you interact with the site and allow us to improve our service. You can disable cookies in your browser settings; however, this may affect some site features.
12. User Rights
You have the right to:
- Request access to your personal data that we hold.
- Correct or update your data if it has changed.
- Request the deletion of your data if it is no longer needed for service purposes.
To exercise these rights, please contact us using the information provided below.
13. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy. Changes will take effect upon publication on our website. We recommend periodically reviewing this section to stay informed of any updates.
14. Contact Information
If you have any questions regarding our Privacy Policy or the use of your data, please contact us:
- Email: murmulinicc@gmail.com
- Phone: +1 (561) 906-267
- Or use the contact form on our website for a prompt response.